Terms of Service

counting.to

Last updated: March 11, 2026


1. Agreement to Terms

By accessing or using counting.to ("the Service"), operated by Mortal Enterprises Pte Ltd, a company registered in Singapore with its registered address at 60 Paya Lebar Road, #6-28, Paya Lebar Square, Singapore 409051 ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

These Terms, together with our Privacy Policy (available at counting.to/privacy), constitute the entire agreement between you and Mortal Enterprises Pte Ltd regarding the Service.


2. Description of Service

counting.to is a web-based countdown timer application that allows users to create customizable countdown timers for events. The Service offers both free and paid subscription tiers with varying features.


3. Eligibility

You must be at least 13 years old to use counting.to. In jurisdictions where a higher minimum age is required for consenting to data processing (for example, 16 in certain EU member states), that higher age threshold applies. By using the Service, you represent and warrant that you meet the applicable age requirement. If you are under 18 (or the age of majority in your jurisdiction), you represent that you have your parent or guardian's permission to use the Service.


4. Account Registration

4.1 Account Creation

To use counting.to, you must sign in using Google OAuth. By signing in, you authorize us to access certain information from your Google account, including your email address, name, and profile picture.

4.2 Account Responsibility

You are responsible for maintaining the security of your Google account and for all activities that occur under your counting.to account. You agree to notify us immediately of any unauthorized use of your account.

4.3 One Account Per User

Each user may maintain one counting.to account. We reserve the right to merge or terminate duplicate accounts.


5. Subscription Plans and Payments

5.1 Pricing Tiers

We offer the following tiers:

TierPriceFeatures
Free$0Basic countdowns, no images, no public URLs
Pro$2.99/month per countdown50 image uploads, public URL, custom styling
Lifetime$34.99 one-time per countdownAll Pro features, permanent access

Prices are in USD unless otherwise indicated at checkout. Prices are subject to change. We will notify existing subscribers at least 30 days before any price changes take effect on their active subscriptions.

5.2 Payment Processing

All payments are processed by Stripe. By subscribing to a paid tier, you agree to Stripe's terms of service (https://stripe.com/legal). We do not store your credit card information.

5.3 Supported Currencies

We accept payments in: SGD, USD, EUR, GBP, AUD, and CAD. The final charge will be in the currency selected at checkout.

5.4 Subscription Cancellation

You may cancel your Pro subscription at any time. Upon cancellation, all paid features and perks are terminated immediately. This includes:

  • Your public URL will be deactivated and cease to function immediately
  • Your countdown will revert to Free tier features
  • Uploaded images will be retained for 60 days after cancellation, after which they may be permanently deleted

Cancellation takes effect immediately, not at the end of your billing period.

5.5 Refunds

All purchases are final and non-refundable. This includes both Lifetime purchases and Pro subscriptions. You receive immediate access to premium features upon payment, and no refunds will be issued for unused time, dissatisfaction, or change of mind. Refund requests will only be considered for verifiable billing errors at our sole discretion.

This refund policy does not affect any statutory rights you may have under the consumer protection laws of your jurisdiction that cannot be waived or limited by contract.

5.6 Failed Payments

If a subscription payment fails, we may immediately suspend or cancel paid features without notice or grace period; any payment retry or grace period is optional and provided solely at our discretion.


6. User Content

6.1 Your Content

You retain ownership of any content you upload or create on counting.to, including countdown titles, images, and customizations ("User Content").

6.2 License to Us

By uploading User Content, you grant us a non-exclusive, worldwide, royalty-free license to use, store, display, and distribute your User Content solely for the purpose of providing and improving the Service. This license terminates when you delete your User Content or your account, except as required for backup, archival, or legal compliance purposes, or as described in Section 10.4 (Marketing and Showcase).

6.3 Content Restrictions

You agree not to upload or create content that:

  • Infringes on any third party's intellectual property rights, including copyrights, trademarks, or patents
  • Is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
  • Contains malware, viruses, or harmful code
  • Violates any applicable laws or regulations
  • Impersonates any person or entity
  • Contains sexually explicit material involving minors
  • Promotes violence, terrorism, or hatred against any individual or group

6.4 Your Responsibility for Uploaded Content

You are solely responsible for ensuring you have the legal right to upload any content to counting.to. By uploading images or other content, you represent and warrant that:

  • You own the content, or
  • You have obtained all necessary permissions, licenses, or rights from the copyright holder, or
  • The content is in the public domain or available under a license that permits your use

We do not review, screen, or verify the copyright status of user-uploaded content. We are not responsible for any copyright infringement by users. If you upload content that infringes on someone else's rights, you may be held legally liable.

6.5 Image Uploads

  • Maximum file size: 5MB per image
  • Allowed formats: JPEG, PNG, GIF, WebP
  • Maximum uploads per paid countdown: 50 images
  • Images must comply with our content restrictions

6.6 Content Removal

We reserve the right to remove any User Content that violates these Terms without prior notice.


7. Unsplash Images

The Service integrates with Unsplash to provide stock photos for countdown backgrounds. Your use of Unsplash images is subject to the Unsplash License (https://unsplash.com/license). Photographer attribution is displayed as required by Unsplash's terms.


8. Copyright Infringement and DMCA

8.1 Reporting Copyright Infringement

We respect the intellectual property rights of others. If you believe that content on counting.to infringes your copyright, please submit a notice via our contact form at counting.to/contact containing:

  1. Your physical or electronic signature
  2. Identification of the copyrighted work you claim has been infringed
  3. Identification of the material you claim is infringing, with enough detail for us to locate it
  4. Your contact information (address, telephone number, email)
  5. A statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law
  6. A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf

We will respond to valid copyright infringement notices and take appropriate action. We reserve the right to remove or disable access to any content that is the subject of a copyright dispute, at our sole discretion, without prior notice to the uploader. Removal of content does not constitute an admission by either party regarding the validity of the claim.

8.2 Counter-Notification

If your content was removed and you believe it was not infringing, you may send a counter-notification containing:

  1. Your physical or electronic signature
  2. Identification of the material that was removed and its location before removal
  3. A statement under penalty of perjury that you have a good faith belief the material was removed by mistake or misidentification
  4. Your name, address, telephone number, and a statement consenting to jurisdiction in Singapore

8.3 Repeat Infringers

We may terminate the accounts of users who are found to be repeat infringers.


9. Content Accuracy and Compliance with Law

9.1 User Responsibility for Accuracy

You are solely responsible for the accuracy, legality, and appropriateness of all content you create or upload to counting.to. We do not verify, endorse, or assume responsibility for any user-generated content, including countdown titles, descriptions, or images.

9.2 No Misinformation

You agree not to use counting.to to create or spread false statements of fact, misinformation, or misleading content that could harm the public interest.

9.3 Compliance with Singapore Law (POFMA)

counting.to is operated from Singapore and is subject to Singapore law, including the Protection from Online Falsehoods and Manipulation Act (POFMA). If we receive a direction from a Singapore government minister under POFMA or any other applicable law, we may be required to:

  • Disable access to specific content
  • Display correction notices
  • Provide information to authorities

We will comply with lawful government directions without liability to you. You agree to indemnify us for any claims, penalties, or costs arising from your content violating POFMA or any other applicable law.

9.4 Content Removal

We reserve the right to remove, disable, or modify any content at any time, without prior notice, if we believe it violates these Terms, applicable law, or in response to legal process or government direction.


10. Public URLs and Slugs

10.1 Custom URLs

Paid tier users may claim custom public URLs (slugs) for their countdowns. Slugs are subject to availability and our approval.

10.2 Reserved Slugs

We reserve the right to reject or reclaim any slug that:

  • Infringes on trademarks or intellectual property
  • Contains offensive or inappropriate content
  • May cause confusion with our branding
  • Violates these Terms

10.3 Slug Retention

If your paid subscription is cancelled or expires:

  • Only the custom URL (slug) that was active at the time of deactivation will be reserved for you for 30 days
  • During this 30-day period, you may resubscribe to reclaim your reserved URL
  • After 30 days, the URL will be released back to the general pool and may be claimed by other users
  • Any URLs you changed or released during your active subscription are not reserved and are immediately returned to the pool upon change

10.4 Marketing and Showcase

By making a countdown public with a custom URL, you grant us permission to feature, display, or reference your public countdown (including its title, URL, and visual appearance) for promotional or marketing purposes, such as showcasing examples of counting.to usage. This permission continues even if you later make the countdown private, delete it, or cancel your subscription — we are not required to remove your countdown from existing marketing materials. We will not use private countdowns for marketing without your explicit consent.

If you would like to request removal of your countdown from our marketing materials, please contact us via counting.to/contact. While we are not obligated to comply, we will consider such requests in good faith.


11. Communications

11.1 Service and Feedback Communications

By creating an account, you agree that we may contact you via the email address associated with your account for:

  • Service-related communications (e.g., subscription confirmations, important service updates, security notices)
  • Product feedback requests, surveys, and user research inquiries

11.2 Opting Out

You may request to stop receiving non-essential communications (such as feedback requests and surveys) at any time by submitting a request through our contact form at counting.to/contact. We will honor your request within a reasonable timeframe. Note that you cannot opt out of essential service-related communications (such as billing notifications or security alerts) while your account remains active.


12. Prohibited Uses

You agree not to:

  • Use the Service for any illegal purpose
  • Attempt to gain unauthorized access to the Service or its systems
  • Interfere with or disrupt the Service or servers
  • Circumvent any rate limits or security measures
  • Use automated systems (bots, scrapers) to access the Service without permission
  • Resell or redistribute the Service without authorization
  • Use the Service to send spam or unsolicited communications
  • Use the Service to collect personal information of other users without their consent

13. Intellectual Property

13.1 Our Rights

counting.to, including its design, features, code, and branding, is owned by Mortal Enterprises Pte Ltd and protected by intellectual property laws. These Terms do not grant you any rights to our intellectual property except for the limited right to use the Service as intended.

13.2 Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use such feedback without any obligation or compensation to you.


14. Third-Party Services

The Service integrates with third-party services including Google, Stripe, Unsplash, Resend, and Convex. Your use of these services is subject to their respective terms and privacy policies. We are not responsible for the practices, availability, or content of these third parties.


15. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

TO THE EXTENT THAT APPLICABLE LAW DOES NOT PERMIT THE EXCLUSION OF CERTAIN WARRANTIES, THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.


16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MORTAL ENTERPRISES PTE LTD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR SGD 70 (APPROXIMATELY USD 50), WHICHEVER IS GREATER.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.


17. Indemnification

You agree to indemnify, defend, and hold harmless Mortal Enterprises Pte Ltd and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from your use of the Service, your User Content (including any claims that your User Content infringes or violates any third party's intellectual property or other rights), or your violation of these Terms.


18. Dispute Resolution

18.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to first contact us via counting.to/contact and attempt to resolve any dispute informally. We will make good faith efforts to resolve the matter within 30 days of receiving your notice.

18.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to conflict of law principles.

18.3 Jurisdiction

If a dispute cannot be resolved informally within the 30-day period described above, any disputes arising from these Terms or your use of the Service shall be resolved exclusively in the courts of Singapore. You consent to the personal jurisdiction and venue of such courts.


19. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to: natural disasters, acts of government, pandemic or epidemic, war or terrorism, power failures, internet or telecommunications failures, cyberattacks, or failures of third-party service providers. During any such event, our obligations under these Terms will be suspended for the duration of the event.


20. Termination

20.1 By You

You may stop using the Service at any time. You can delete your account directly from your account settings.

When you delete your account:

  • Any active paid subscriptions will be cancelled immediately
  • All public URLs associated with your account will cease to function immediately
  • All your countdowns, uploaded images, and custom URL reservations will be permanently deleted
  • This action is immediate and cannot be undone
  • Your data cannot be retrieved after deletion
  • We recommend exporting any data you wish to keep before deleting your account

20.2 By Us

We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Reasons for termination may include violation of these Terms, fraudulent activity, or extended inactivity. Where practicable, we will provide notice and an opportunity to cure the violation before termination, except in cases of severe or repeated violations.

20.3 Service Discontinuation

We reserve the right to modify, suspend, or discontinue the Service (in whole or in part) at any time. If we permanently discontinue the Service, we will make reasonable efforts to provide at least 30 days' advance notice where practicable (e.g., via email to registered users), but we are not obligated to do so.

In the event of service discontinuation, you acknowledge and agree that:

  • You will not be entitled to any refund, compensation, or damages, including for any unused portion of paid subscriptions or Lifetime purchases
  • We are not liable for any loss of data, content, or access resulting from discontinuation
  • All licenses granted to you under these Terms will terminate
  • We will make reasonable efforts to allow you to export your data during the notice period

20.4 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We may delete your User Content after termination, subject to our data retention practices outlined in our Privacy Policy. Sections that by their nature should survive termination will survive, including Sections 6.2 (License to Us, as applicable), 13 (Intellectual Property), 15 (Disclaimer of Warranties), 16 (Limitation of Liability), 17 (Indemnification), and 18 (Dispute Resolution).


21. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by:

  • Posting the updated Terms on this page
  • Updating the "Last updated" date
  • For material changes, providing at least 14 days' notice via email or a prominent notice on the Service before the changes take effect

Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service.


22. Accessibility

We are committed to making counting.to accessible to all users. If you experience any accessibility barriers while using the Service, please contact us via counting.to/contact and we will work to address your concerns.


23. General Provisions

23.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Mortal Enterprises Pte Ltd regarding the Service and supersede all prior agreements, representations, and understandings.

23.2 Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, the remaining provisions will continue in full force and effect. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

23.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by us.

23.4 Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations without restriction, including in connection with a merger, acquisition, or sale of assets. Any attempted assignment in violation of this section is void.

23.5 Notices

Any notices to you may be sent to the email address associated with your Google OAuth account. You are responsible for keeping your contact information current. Notices to us should be sent via counting.to/contact.


24. Contact Us

If you have questions about these Terms of Service, please contact us:

  • Contact form: counting.to/contact